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Delivery Management

Delivery Management Made Simple

Coordinate in-house drivers and logistics partners from one dashboard. Track every package in real time from warehouse to doorstep, manage cash collection, and optimize delivery routes. Built for the COD delivery challenges unique to Morocco and the MENA region where cash collection and proof of delivery are critical.

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Why COD Businesses Trust FastBilling for Delivery

Full Delivery Visibility

Track every package from the moment it leaves your warehouse to the moment cash is collected at the door. Real-time status updates keep you and your customers informed at every stage.

Cash Collection Control

Know exactly how much cash each driver has collected and when. Reconcile daily collections against delivered orders to ensure every dirham is accounted for with zero discrepancies.

Flexible Driver & Partner Mix

Use your own drivers, third-party delivery companies, or a combination of both. Assign orders to the right delivery option based on zone, cost, and speed automatically.

Driver Management

Add and manage in-house drivers. Assign deliveries, track routes, and manage cash collection from one place.

Logistics Partners

Connect with local delivery companies. Auto-assign orders based on zones, capacity, and delivery cost.

Real-Time Tracking

Track every package from pickup to delivery. Get instant status updates and delivery confirmations.

Cash Collection

Track COD cash collection per driver and per day. Reconcile collections and manage remittances easily.

How FastBilling Delivery Management Works

Set up your delivery operations in minutes.

Add Your Delivery Options

Add your in-house drivers with their contact details and delivery zones. Connect third-party logistics partners by entering their API credentials. Define delivery zones and pricing for each option.

Assign Orders to Drivers

Assign confirmed orders to drivers manually or let FastBilling auto-assign based on delivery zone, driver capacity, and route optimization. Print delivery manifests and shipping labels in bulk.

Track & Collect

Track deliveries in real time as drivers update statuses from their phones. Monitor cash collection amounts and reconcile daily. Handle returns and failed deliveries with automated workflows.

See Delivery Management in Action

Watch how to coordinate deliveries and track shipments.

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Complete Delivery Operations in One Platform

Everything you need to manage last-mile delivery for COD orders.

In-House Driver Fleet Management

Add your own delivery drivers with their profiles, phone numbers, delivery zones, and vehicle details. Track each driver's active deliveries, completed orders, and cash on hand in real time. Drivers can update delivery statuses directly from their mobile phones, making the process seamless.

In-House Driver Fleet Management

Third-Party Logistics Integration

Connect with popular delivery companies operating in Morocco and MENA. Send orders to logistics partners with a single click. Tracking numbers, delivery statuses, and proof-of-delivery data are pulled back into FastBilling automatically, giving you a unified view regardless of which partner handles the delivery.

Third-Party Logistics Integration

Smart Order-to-Driver Assignment

Set up rules to automatically assign orders to the right driver or delivery partner. Rules can be based on delivery zone, package weight, driver availability, or cost optimization. Manual override is always available for special cases. Batch assignment lets you distribute dozens of orders across your fleet in seconds.

Smart Order-to-Driver Assignment

Cash Collection & Reconciliation

The most critical part of COD delivery is tracking the cash. FastBilling logs the collected amount for every delivered order, tracks each driver's total cash on hand, and provides daily reconciliation reports. Flag discrepancies instantly, and ensure every dirham collected reaches your account.

Cash Collection & Reconciliation

Delivery Labels & Manifest Printing

Generate professional shipping labels with barcodes for every order. Print delivery manifests for each driver listing all their assigned orders with customer details, addresses, and amounts to collect. Bulk printing support means your warehouse team can prepare hundreds of packages efficiently every day.

Delivery Labels & Manifest Printing

Return & Failed Delivery Management

When a delivery fails — customer not available, wrong address, or order refused — the system creates a return workflow automatically. Track return shipments back to your warehouse, update inventory when returned items arrive, and analyze failure reasons to identify patterns and reduce future return rates.

Return & Failed Delivery Management

Optimize Your COD Delivery Today

From warehouse to doorstep, FastBilling gives you complete control over your delivery operations and cash collection.

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Frequently Asked Questions

Got questions? We have answers.

Yes! Add your in-house drivers to FastBilling with their contact details, delivery zones, and vehicle information. Assign orders to them, track their deliveries in real time, and manage their cash collection — all from the dashboard. Drivers can update delivery statuses from their mobile phones.

We support major delivery companies operating in Morocco and the MENA region. The list of supported partners is constantly growing. You can also add custom logistics partners via our API. Contact our team for the latest list of supported delivery companies in your area.

When a driver delivers a COD order, they mark it as delivered and record the amount collected. The system tracks cash on hand for each driver throughout the day. At the end of each day (or any period), you run a reconciliation report that compares collected amounts against delivered order totals. Any discrepancies are flagged immediately.

Yes. Define delivery zones and assign them to specific drivers or logistics partners. When a confirmed order comes in, FastBilling can automatically assign it to the appropriate driver based on the delivery zone. You can also consider factors like driver capacity, cost, and current workload in the assignment rules.

When a delivery fails, the driver marks it with a reason code (customer unavailable, wrong address, refused, etc.). The system automatically creates a return workflow. You can reschedule the delivery, reassign to a different driver, or process a return. All failed delivery data is tracked for analytics so you can identify and address recurring issues.

Yes. FastBilling generates professional shipping labels with barcodes for every order. You can also print delivery manifests — a summary sheet for each driver listing all their assigned orders, addresses, and amounts to collect. Both labels and manifests can be printed in bulk.

Absolutely. Many COD businesses use a hybrid approach — their own drivers for local deliveries and third-party logistics for out-of-city or remote areas. FastBilling supports this fully. You can set up routing rules to automatically choose the best delivery option based on destination, cost, or speed.

Drivers can update delivery statuses through a mobile-friendly web interface — no app installation required. They simply open a link on their phone, see their assigned deliveries, and update statuses with the collected amount. This works on any smartphone with a browser, making it easy to onboard new drivers quickly.

Still have questions? Contact our support team