Terms of Service

Last updated: January 1, 2025

FAST BILLING is a product of PRESETS PACKS LTD (Company number: 12678721), registered at 71-75 Shelton Street, London, Greater London, United Kingdom, WC2H 9JQ. These Terms of Service govern your use of the FAST BILLING platform. By creating an account or using our services, you acknowledge that you have read, understood, and agree to be bound by these terms.

Acceptance of Terms

By creating an account or using FastBilling, you acknowledge that you have read, understood, and accepted these Terms of Service. If you do not agree to these terms, please do not use our services. These terms apply to all users of the platform.

Description of Services

FastBilling is a SaaS platform for Cash on Delivery (COD) e-commerce management. It enables online sellers to manage orders, inventory, deliveries, landing pages, and business analytics from a unified dashboard.

User Accounts

You must provide accurate and up-to-date information when registering. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. You must notify us immediately of any unauthorized use. One account per person or entity is permitted.

Ordering and Payment

Paid plans are billed monthly or annually as selected. Prices are those displayed on our pricing page at the time of subscription. We reserve the right to modify pricing with 30 days advance notice. Refunds are subject to our 30-day money-back guarantee for paid plans.

Delivery and Fulfillment

FastBilling provides tools to coordinate deliveries but is not a delivery service itself. We are not responsible for the performance of third-party delivery partners. Users are responsible for managing their own delivery operations and customer relationships.

Refunds and Returns

For FastBilling subscription plans, refunds are available within 30 days of purchase. After the refund period, no refunds will be issued for the current billing period. You may cancel your subscription at any time, and it will remain active until the end of the billing cycle.

User Conduct

You agree to use FastBilling only for lawful e-commerce purposes. You may not use the platform for fraudulent or illegal activities, attempt to compromise platform security or integrity, resell or redistribute the service without authorization, use automated bots or scripts without permission, or import illegal content or content infringing third-party rights.

Intellectual Property

All elements of the FastBilling platform including design, code, trademarks, and content are the property of FastBilling. You retain full ownership of your data and content uploaded to the platform. You may not copy, modify, or distribute any part of our platform without authorization.

Limitation of Liability

FastBilling is provided "as is" without warranties of any kind. We are not liable for indirect, incidental, or consequential damages resulting from use or inability to use the service. Our total liability is limited to the amount paid by you in the preceding 12 months.

Privacy and Data Protection

The processing of your personal data is governed by our Privacy Policy. By using FastBilling, you agree to the practices described in that policy. We may update these terms with 30 days notice via email. Continued use of the platform after changes constitutes acceptance of the new terms.